Account Manager (HIRED)

Healthgram has been repeatedly voted the healthiest mid-size employer in Charlotte, NC. Conveniently located right off of I-77. We offer career advancement opportunities, Medical, Dental, and Vision coverage options, Company paid Life Insurance and LTD, and a Company sponsored 401(k) plan with matching contribution. Incentive based wellness program is top notch – offering onsite massages and daily lunchtime exercise classes. We value what is important to you so we have paid holidays to celebrate and paid time off to recharge.

Overview:
Employers entrust us with their most important asset, the health of their workforce. Our Account Managers are the day-to-day contacts for our clients. Partnering with a specific block of business to help demystify employee healthcare and create a better experience for both clients and employees.

How you’ll add to the team:
• Assist in the administration of our clients’ healthcare plans through proactive communication.
• Organize and lead quarterly meetings with clients.
• Bring solutions to issues facing the client.
• Creating long-term strategic benefit plans that will succeed and ultimately retain the client.
• Act as a liaison between our clients and internal Healthgram team members.
• Working as a team to effectively mediate concerns.
• Anticipate renewal process concerns: new rates, enrollments, terminations, ID cards, etc.
• Keep our clients informed of government regulations, emerging trends, and various program design options.
• Develop personal relationships with each of our clients.
• Account Managers are the educators of benefit topics, helping the plan run as effectively as possible.
• Audit performance of clients’ plans and suggest new initiatives where appropriate.
• Execute annual plan renewal.

What you’ll bring:
• Excellent communication and presentation skills.
• Organized able to multitask.
• Natural ability to build and maintain relationships.
• A positive and personable attitude.
• Account Management and Healthcare experience is a plus.
• Four year college degree.
• 6-8 years work experience.
• Reliable vehicle.
• Ability to travel, including airline and overnight.

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