Assistant Manager (HIRED)

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Overview:
The Interstate All Battery Center in Charlotte and Concord is a locally-owned franchise growing in the Charlotte area. Our small team is looking to add a self-starter to help with day-to-day functions and continue to grow our operation in the region. Since we’re small, we don’t use job titles, but this would be a combination of an assistant manager and battery technician.

Battery knowledge is not a requirement but being a quick and engaged learner is. To enjoy this job (and be successful), you have to like problem solving, working with customers, and working with your hands. We service both retail and commercial customers, so there is a wide range of needs. It is our job to find the best solution for them. Batteries are required for everything from hitting the alarm in the morning, using your cell phone, raising the garage door, your TV’s remote control, and keeping your security system powered. The average household uses 25 different battery-operated devices, and businesses use many more.

Responsibilities include:
• Providing effective and efficient counter sales and customer support services in our retail store.
• Selling and consulting with customers/prospects in regards to product needs and utilization benefits.
• Installing batteries in cars, trucks and other equipment.
• Receiving specifications and/or samples.
• Building battery packs.
• Testing, analyzing and diagnosing battery problems.
• Stocking shelves and setting up displays.
• Participating in cleaning activities for areas of the store such as floors, windows, displays, parking lot, etc.
• Must be available to work 5 days out of a Monday – Saturday schedule.
• Flexibility to work across stores in the Charlotte area (currently on Woodlawn and near Concord Mills).
• Lifting up to 50 lbs.
• Experience with mobile device repair is a plus.

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Personal qualifications:
• Electrical/mechanical aptitude and interest.
• Exceptional customer service aptitude.
• High-level of personal integrity.
• Can-do attitude and self-starter.
• Strong attention to detail.
• Ability to work on a variety of projects at one time.
• Excellent verbal and written communication skills.
• Familiarity and experience using Microsoft Office and Google products.
• Minimum 2-3 years of sales experience; preferably within a retail sales environment.

To apply:
Email your resume to hr@iabc-piedmont.com.