Full-Time Sales Associate

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Located on the second floor of sister store Capitol, Poole Shop features contemporary and emerging designers such as Étoile by Isabel Marant, Athé by Vanessa Bruno, Raquel Allegra, Cynthia Rowley, Ulla Johnson, IRO, Lucas Hugh, and accessories by Lizzie Fortunato, Mansur Gavriel and more.

Reports to:
Store Manager

Overview:
Drives front of store sales. Supports the Store Manager through completing assigned responsibilities as outlined below. Helps to ensure the stores overall sales goals are met and/or exceeded.

Responsibilities:
• Achieves assigned monthly sales goal: Actively recruits new clients and maintains current client book to meet monthly/yearly goals.
• Assist Store Manager to maintain the highest level of customer service: Assist Store Manager/Sales Team with client pick ups and drop offs, assist Store Manager/Sales Team with picking up or dropping off client alterations, assist Store Manager/Sales Team with closets as requested.
• Assist with the maintenance, organization, and cleanliness of sales floor, office, and storage areas: Maintain cleanliness of sales floor and respected zones, maintain straight racks and refold sweaters and shawls as needed, perform daily tasks to ensure the store is spotless with attention to detail.
• Maintain alterations sheet: Makes sure that each client has been charged and has been charged correctly
• Initiates interaction and greets each client or potential client with a smile and warmth
• Maintains a knowledge of merchandise and upcoming events
• Work Hours:  9:30 a.m. – 6:30 p.m. with a 45 minute lunch break: Three full Saturdays per month with one day off during the week.

General requirements:
• Performs other duties as required or requested.
• Contributes to the positive team efforts of both the store and the company.
• Maintains confidentiality of sensitive individual, company, and customer data without exception.
• Acts upon critical issues immediately within position’s authority and/or asks for assistance/decision-making from management.
• Makes suggestions to improve daily store sales, operations, and overall flow.