Office Manager, Blair College of Health

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Located in the heart of the nation’s second-fastest-growing metropolitan area, Queens University of Charlotte leverages the city’s diverse and thriving environment as an extended classroom. Nationally recognized for undergraduate programs in international and interdisciplinary education, Queens blends the best of liberal arts learning with professional preparation and community engagement. Focused on supporting success for diverse learners, faculty build close and collaborative relationships with students and help them build intentional and individualized roadmaps for flourishing at Queens and beyond. At the graduate program level, the University offers innovative educational experiences that help learners advance professionally and retool for new opportunities. Our environs afford faculty myriad opportunities to advance their own professional growth and teaching and research interests by collaborating with vibrant industry, non-profit, and community organization sectors.

Because of our history of innovation and our legacy of strong leadership, Queens is positioned to be among the new forerunners of American higher education. This is a defining moment for Queens. While other institutions are focused on sustaining and surviving, we are thinking much bigger.

Institutions that understand what is needed and are willing to reimagine what is possible can position themselves to thrive and strengthen their market position after the pandemic with innovative approaches that are deeply connected to the world and its greatest challenges.

By 2030, Queens aspires to become the leading, private, national university of Charlotte with deep, meaningful, and reciprocal connections to the needs of our local community and economy; inventive and multidisciplinary academic programs that are connected to the world’s most pressing challenges and biggest areas of opportunity; a fully connected, integrated, and innovative set of experiences that support holistic wellness and wellbeing; a culture of continuous improvement and investment that enables faculty and staff to flourish and achieve their full potential; and a comprehensive approach to diversity, equity, and inclusion that begins on campus and radiates throughout the community.

Job summary:
Working in the Blair College of Health, the Office Manager supports the Dean, leads daily business operations, and conducts administrative tasks for the school. This full-time, benefits-eligible position works closely with the Dean, the Director of Nursing, the Department Chair, and the school’s faculty and staff to achieve the mission of educating students.

This position is not exempt from provisions of the Fair Labor Standards Act (FLSA) and is eligible to earn overtime pay or compensatory time off for additional hours worked. This position is not eligible for visa sponsorship.

Essential duties and responsibilities:
Responsibilities to the Dean
• Serve as the primary point of contact and liaison between the Dean and key internal and external constituents
• Accurately manage the Dean’s calendar, schedule appointments, and make travel arrangements when necessary
• Manage internal communication, prioritization, and workflow for the Dean’s Office to ensure proper and punctual execution of tasks
• Support and engage the Blair College of Health Board of Advisors
• Assist the Dean with activities to maintain accreditation
Operational and administrative
• Plan and implement meetings and events for the Blair College of Health
• Assist in managing department budgets and processes for payment of purchase orders, invoices, reimbursements, credit card expenses, etc.
• Accurately maintain department records and databases, including shared drives
• Carry out administrative activities associated with Academic Affairs, such as completing paperwork for contracts, adjuncts, overloads, stipends, and faculty promotion
• Blair College liaison with the Registrar’s Office and other university departments
• Coordinate administrative activities for faculty and staff searches and onboarding new faculty and staff
• Work with campus vendors to oversee the day-to-day management of supplies and equipment
• Compile data specific to college assessment reports, course enrollment, budget reports, etc.
• Work with campus services to ensure the maintenance and security of facilities
Non-essential duties
• Serve on the Commencement Committee
• Other duties and special projects may be assigned to meet department and university needs

Experience, knowledge and skills:
• Ability to build trust and establish rapport with a diverse population
• Excellent interpersonal, verbal, and written communication skills
• Ability to prioritize competing tasks in a fast-paced environment and meet given deadlines
• Effective time-management and organization skills with high attention to detail
• Ability to work both independently and collaboratively towards team objectives
• Ability to quickly adapt to new technology and work with databases
• Expert in using Microsoft Office (Word, Excel, PowerPoint, and Outlook)
• Ability to follow up and follow through to ensure completion of goals and objectives
• Bachelor’s degree or equivalent experience and education
• At least 3 years of experience directly related to the duties and responsibilities specified, preferably in an academic environment

Queens offers comprehensive benefits to eligible employees, including: medical, dental and vision insurance, domestic partner benefits, defined contribution (matching) and supplemental 403(b) retirement plans, vacation and generous paid holidays, tuition remission and tuition exchange, Queens-paid life insurance, supplemental life insurance, dependent life insurance, accidental death and dismemberment insurance, flexible spending accounts (medical, dependent care, Health Savings Account), sick leave and long-term disability leave, paid parental leave, FMLA leave when eligible, reduced cost meals at Morrison Dining Hall, employee assistance program (EAP), free access to the Levine Center, wellness programs. In addition, employees may choose benefits such as pet insurance, critical care insurance and legal assistance.

Physical requirements (with or without reasonable accommodation) require the ability to:
• Remain in a stationary position, most of the time.
• Exchange accurate information with co-workers and clients, frequently.
• Read reports, create presentations, use a computer system, most of the time
• Communicate with co‐workers, clients and vendors, most of the time.
• Write, type, and use the computer, telephone, copier, and other office equipment systems, most of the time.
• Move about inside the workspace to access resources and office equipment, and attend meetings across campus, regularly.
• Exert moderate force to move objects, occasionally.
• Think critically, concentrate on the task at hand, and respond quickly to changes in conditions, most of the time.

Work conditions:
• Work in office environment, involving contact with faculty, staff, students, service providers and vendors.
• Work has deadlines, multiple interruptions, high volume and may be stressful at times.

Nothing in this job description restricts the university’s right to assign or reassign duties and responsibilities to this job at any time; this description reflects the university’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned; this job description is subject to change at any time.

Queens University of Charlotte is an equal opportunity employer and is firmly committed to supporting and celebrating all forms of diversity. Queens does not discriminate on the basis of race, color, gender, sex (including pregnancy, childbirth and conditions related to pregnancy or childbirth), sexual orientation, gender identity or expression, religion, age, national origin, disability, political beliefs, veteran status, genetic information or any characteristic protected by law in the administration of its educational and admissions policies, scholarship and loan programs, athletic programs, employment and hiring policies, or other University-administered programs.

Any individual with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Queens’ job search/selection process should contact the Director of Human Resources at 704.337.2222.

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