MBA Student Engagement Program Manager

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Job summary:
The Executive MBA programs at UNC Kenan-Flagler Business School, a globally recognized graduate program at the University of North Carolina at Chapel Hill, is seeking an MBA Student Engagement Program Manager. This position, located in Charlotte, North Carolina will focus on all Executive MBA formats, primarily the newest Kenan-Flagler offering: the Executive MBA in Charlotte. These innovative cohort-based programs for working professionals are comprised of multiple learning environments: in-person classes, including orientation for new students; course engagement with interactive case studies and collaborative activities; frequent executive sessions and semi-annual immersive impact weekends to develop business and leadership skills. In addition to the foundational core curriculum, the programs also deliver a suite of electives including international and experiential learning opportunities. The MBA Student Engagement Program Manager works with students for their entire MBA journey: from orientation, through the program, until graduation.

The MBA Student Engagement Program Manager creates, executes, and manages a seamless student experience for MBA students enrolled throughout the year. Specifically, the position independently handles the planning and management of student events, triages student issues, and assists with events. This is a front-facing, highly visible role that will have significant interaction with faculty and students when the Executive MBA in Charlotte classes are in session, mainly Fridays and Monday evenings. This role will work within a matrix structure, directly interfacing with students, faculty, and staff at all levels.

The MBA Student Engagement Program Manager reports directly to the Senior Associate Director of Student Engagement and has significant contact with Executive MBA students, especially those in the Executive MBA in Charlotte. This position is responsible for collaborating in key working relationships with constituents across the business school, partnerships, and campus. While the key objectives and projects of this role evolve with program requirements and the overall needs of the MBA community.

Required qualifications, competencies, and experience:
• Ability to work nights and weekends
• Occasional travel
• Ability to manage multiple time-sensitive competing priorities
• Exceptional attention to detail and ability to anticipate issues and needs
• Strong familiarity with project management methodologies and documentation
• Demonstrated ability to organize information from multiple sources
• Proficiency with Microsoft Excel, Word, PowerPoint
• Proven ability to creatively solve problems
• Exceptional written communication skills for program-wide communication and website updates
• Collaborative approach to work across departments to achieve goals

Minimum education and experience requirements:
Bachelor’s degree in a discipline related to the area of assignment; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

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