Property Administrator

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The Spectrum Companies is an award winning commercial real estate firm headquartered in Charlotte. Some of our most notable development projects include Vantage South End, 300 South Tryon, the Kimpton Tryon Park Hotel, and The Prospect apartments. We have a positive, collaborative culture in an active and fun environment. 

Job summary:
Responsible for all administrative tasks and operations for Spectrum’s 300 South Tryon office tower. Provide support to Property Manager and Assistant Property Manager.

• Assist with the data entry of accounts payable and receivables by adhering to self-imposed and company schedules and guidelines
• Deliver great customer service, tenant and prospective client interaction
• Manage various schedules/calendars (i.e., loading dock, building lighting, etc.)
• Regularly create and post about building highlights and events on social media
• Coordinate successful and professional tenant events and community service projects
• Manage and coordinate amenity service providers (i.e., retail tenants, fitness center, etc.)
• Handle requests, complaints, and suggestions in a positive way that establishes and maintains favorable landlord/customer relations
• Monitor work orders for maintenance to ensure problems and requests are resolved in a timely manner. Follow up with tenants concerning satisfaction with completed work
• Collect and maintain current certificates of insurance for vendors and contractors
• Oversee the operations of the management office, including but not limited to office supplies, snacks, drinks, phones, equipment, etc

• Attention to detail and ability to produce quality, error-free work
• Maintain and promote a positive work environment and attitude through personal and professional goals in training, education, teamwork, and communication
• Provide a high quality of service to the team when handling requests
• Complete special projects as requested under supervision of Property Manager
• Attend regular staff meetings, be prepared and fully engaged
• Professionally respond to emails and requests in a timely manner
• Manage daily workload with efficiency and utilization of time
• Complete other duties and tasks as assigned
• Promote and foster a positive work environment

• Undergraduate Degree and minimum of 2-3 years customer service work experience
• Excellent verbal and written communication
• Proficient in Microsoft Word, Excel, and Outlook skills and the ability to adapt quickly to new software
• Strong organizational skills including the ability to prioritize work and attention to detail is critical
• Ability to establish strong interpersonal relations with team members, tenants, clients, and vendors
• Adaptable to change within the organization and the needs of the tenants and clients
• Capacity to work with little direction maintaining confidentiality and professionalism

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