Marketing Associate – Traffic Manager

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Job summary:
The Marketing Associate – Traffic Manager will serve as the support for the Account Manager and Sr. Account Manager for an assigned group of clients with responsibility for the execution of project tasks. You will focus on accurate and timely delivery across various product lines (print, promo, and apparel products) and mediums (will have ownership of online portals and offline projects), ensuring success for both the client and Symphonix Solutions. The job will place you on a career track to learn all aspects of a marketing agency, account management, and related products and services. The role may be a stepping stone to becoming an account manager or customer service manager.

Primary elements of job:
• Supporting Account Managers and Senior Account Managers on projects
• Processing web orders
• Managing orders from start to finish with vendors and clients
• Handling inbound requests
• Following through to ensure orders are maintained on a job tracker and billed when ready (project management)
• Monitoring client inventory levels
• Managing warehouse orders process

Secondary elements to role:
• Assist with sales and marketing presentations
• Assist with regular and special request client reporting
• Coordinate and help manage client meetings

About Symphonix Solutions:
• We are a fast-growing promotional marketing agency headquartered in Uptown Charlotte, North Carolina, with sales offices in Florida and New Jersey
• We are solutions-driven professionals that deliver service to every client with a sense of pride, urgency, and importance. We make sure our clients only ask once to get what they need
• Our marketing agency specializes in providing our clients with commercial print, promo, and apparel products through custom online company stores we customize on their behalf. In addition to B2B clients, we work with large consumer brands like Boy Scouts of America, Publix, Meineke, Maaco, YMCA, and LaCroix, to name a few. Account Management, Project Management, Product Expertise, Sourcing, and Fulfillment are core parts of our value proposition to our valued clients
• Our team comprises client-focused sales, marketing, creative, technology, and procurement professionals with the same goal – to provide effective and efficient solutions for our customers. Our commitment to our clients and each other drives the positive work environment and is why our team members thrive. Simply put, we love what we do
• If you enjoy learning, having variety in your daily work, and helping others succeed, this job may be for you! If you like hanging out with teammates’ dogs on Fridays, day-to-day personal interactions with intelligent people who care, happy hours, pizza parties, and giant kick-ass trophies…Symphonix may be your kind of place
• If you are high-energy and want to work inside a dynamic marketing agency, learn the business, launch a fantastic career, and serve some genuinely awesome clients…drop us a line