Associate

At Bustld, we are on a mission to foster the vendor-couple relationship and reduce the friction in the planning process. We are a small but mighty startup looking to disrupt today’s weddings through technical innovation. By joining Bustld, you are joining a mission.

Overview:
We are hiring for both part-time and full-time positions to assist on our LoveStream product.

The responsibilities will be defined based on need but will include:
• Product Management: Brainstorm and create new ways to constantly improve the product and process
• Client Management: Answer client questions, follow up with clients, track all client interactions and create client deliverables
• Wedding Prep: Handle client calls, prep team and ensure everything is ready for wedding day
• Day-Of Execution: Handle day-of execution of client live streams
• Shipping Logistics: Manage shipment, returns and equipment
• Marketing: Assist with various marketing efforts as needed

Essential functions:
• Able and willing to work multiple weekends (3-5) in a row
• Proficient with email (Outlook) and Slack
• Ability to learn and quickly become proficient with internal systems
• Self-starter devoted to both internal and company-wide improvement
• Willing to speak up and share thoughts that will improve the product, user/client experience, systems, etc
• Thrives in quick, every changing, high-pressure environments with a sense of urgency
• Strong listening skills and ability to think on the fly
• Communication internally & externally in a professional & timely manner
• Thrives in quick, every changing, high-pressure environments with a sense of urgency
• Aims for overachievement, never settling for “good enough”
• Passionate about learning, creating connections and delivering the best product for the client
• Effective communication skills with quick responses and understanding of how to prioritize
• Creative and strategic on how to continually improve the process and product
• Able to balance priorities, a changing environment, and multiple projects at once