Development Manager

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Hospitality House of Charlotte provides a community of support for patients connecting to vital medical care. If you have at least 2 years of experience in the nonprofit fundraising space and share our fundamental belief that your zip code shouldn’t control your health outcomes, this Development Manager role may be the right fit.

Overview:
This position focuses on creating development plans that raise community awareness about healthcare equity, facilitating donor fundraising, and generally raising revenue to pursue Hospitality House of Charlotte’s strategic goals. The Development Manager takes steps to ensure the organization is hitting its fundraising milestones, adhering to its budget, and identifying future fundraising opportunities that are critical for continued growth. Initiatives include, but are not limited to, campaigns (written and digital), events, and managing donor engagement. The utilization of donor management software, virtual donation platforms, and other technologies are critical to this role. The daily life of the Development Manager involves organizational planning, fundraising, and managing subordinates.

Allocation of time:
• Performance is measured by observation, correspondence, written documentation, and based on bottom line results as follows:
• Development, Events and Fundraising – 40%
• Development Planning & Management– 40%
• Gift Processing & Database Management — 20%

Summary of duties:
Below is a summary of major duties and responsibilities of the Development Manager. He/she may perform other duties, both major and minor, not mentioned below. Specific responsibilities may change from time to time at the discretion of the Executive Director.

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Development, events, and fundraising:
• Create actionable steps to ensure HHOC meets fundraising milestones
• Ensure that development milestones are met while adhering to approved budgets
• Plan and implement marketing programs and special events to maximize prospect/donor engagement
• Identify and engage directly with guests to secure stories that amplify the mission of HHOC
• Manage aspects of all HHOC fundraising events
• Assist with logistical aspects of all fundraising initiatives including but not limited to donor management and 3rd party events
• Represent HHOC to various audiences and community events in a professional manner that is consistent with the image and mission of the organization
• Identify and network with corporations, community groups, schools to engage their support in HHOC fundraising campaigns
• Seek opportunities for professional growth and development through associations, and continuing education
• Provide strategic direction for the HHOC’s Young Professional group
Support overall development efforts related to
• Adhering to Timelines
• Department budget
• Funding proposals and grants
• Identifying potential sources of funding
• Accurate record-keeping/data management
• Donor database maintenance

Development planning and management:
• Support the ED to execute a comprehensive fundraising/development plan to sustain and increase charitable funding
• Manage multiple streams of revenue including but not limited to individual/corporate giving, grants, special events, and campaigns (written and digital)
• Identify new opportunities for meaningful donor engagement
• Manage subordinate staff in the day-to-day performance of their jobs

Gift processing and database management:
• Research and implement best practices of gift processing and database management
• Oversee tracking and recording all donations and gifts via donor database
• Update and maintain constituent information via donor database
• Generate reports as needed

General responsibilities:
• Adhering to all policies and procedures of HHOC
• Exercising strong judgment and decision-making abilities
• Demonstrating an ability to successfully interface with donors
• Working with minimal oversight to manage deadlines and due dates
• Managing time wisely to meet goals
• Communicating effectively with teammates, donors, prospects and constituents
• Carrying out tasks completely
• Understanding the importance of customer service skills
• Taking initiative and remaining adaptable
• Flexibility to work scheduled evening/weekend hours as needed
• Contributing to the team as a whole

Qualifications:
The following qualifications are the minimum requirements necessary to adequately perform the job. However, any equivalent combination of experience, education, and training that provides the necessary knowledge, skills, and abilities will be acceptable; subject to any legal and/or regulatory requirements.

Requirements:
• A Bachelor’s degree is required
• A minimum of two years of nonprofit fundraising, management, and event experience
• Extensive knowledge of development best practices and CRM systems
• Excellent writing ability including proofreading and editing skills
• Valid driver’s license and proof of automobile insurance required
• Must have access to reliable transportation
• Availability to work a flexible schedule as needed for meetings and events (which may include nights and weekends)
• Demonstrates strong communication skills both written and oral; must be able to communicate clearly in writing, orally, and electronically
• Must be proficient in MS Office product suite
• Must be computer savvy and comfortable learning new systems
• Emotionally resilient; ability to work unsupervised; highly self-motivated
• A person in this position must be able to multi-task, problem solve, perform accurately and efficiently under pressure
• Must have strong organizational skills and pay close attention to detail
• Able to relate well to a wide range of individuals and foster appropriate professional relationships
• Able to work independently and produce visible results
• Able to work under pressure of meeting financial goals and deadlines
• The physical demands for this position are as follows; regularly required to sit, speak and hear, stand and walk. Must occasionally lift and /or move up to 40 pounds.

Compensation and benefits:
• $50,000 to $52,500 annually
• Position is salaried and eligible for medical, dental and vision insurance, short term disability, PTO, and retirement benefits

To apply:
Please send resume to Angie Bush at abush@hhocharlotte.org