Salesforce Administrator

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Training The Street (TTS) is the world’s leading provider of instructor-led courses in accounting, financial statement analysis, financial modeling and corporate valuation training to Wall Street investment banks, business schools, colleges & universities, and individuals staring a career in finance. We have a deep field of expert instructors and extensive practical experience. In 2021, TTS trained approximately 35,000 participants in live seminars across the globe. TTS expanded its global reach and capabilities by acquiring London based AMT Training in December 2021.

Salesforce is the backbone of TTS’s operational workflows. As a Salesforce Administrator, you will play an integral part on the technology team supporting our Salesforce user base, maintaining day-to-day procedures, and enhancing processes to meet the evolving needs of the business. Although the position can be remote, TTS is looking for a team member to live in the Charlotte, NC area and come into the Charlotte office periodically to build relationships with co-workers.

• Responsible for supporting our user base with any Salesforce issues
• Maintain Salesforce roles, profiles, sharing rules, workflows, and groups
• Build and support custom objects, fields, page layouts, dashboards, reports, and advanced formulas
• Creation of workflows (via Process Builder and Flows), workflow actions, and validation rules
• Manage all current 3rd party connected applications and evaluate future software integrations
• Help support day-to-day operations and future development of our Experience Cloud Site
• Keep up with SFDC upgrades/releases and ensure compatibility with our instance
• Work with our end users to gather requirements for evolving Operations processes and determine how to achieve necessary enhancements
• Temporarily manage a 2nd instance (recently acquired AMT Training) and help with eventual instance integration
• Occasionally mass import records via Data Loader
• Sandbox environment management

• 2+ years of Salesforce administration experience
• 4-year degree or equivalent work experience
• Have proven success working 100% remote in prior positions & are experienced working with a distributed, international team
• Excellent written and verbal communication skills
• Ability to manage multiple projects on both an ongoing and an ad-hoc basis, working collaboratively across the global organization
• Self-starter, resourceful, and able to work independently in an entrepreneurial environment
• Willingness and ability to travel for a few business trips per year is required
• Bonus points: Salesforce Administrator certifications and/or knowledge of APIs, SOQL, or Visualforce/Apex

Why you should work at TTS:
• Competitive health, dental, vision, and disability insurance
• 401(k) savings plan with generous company matching
• Generous paid time off
• Flexible and remote working environment
• Allowance for technical continuing education and certifications

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