Branch Business Coordinator

The Branch Business Coordinator position manages and supports day-to-day facilities and administrative operations for the Branch location. Communicate with branch and corporate employees in a timely, efficient, and courteous manner.

Essential job functions:
• Supports lead generation and nurturing programs, sets up and executes tactical tasks associated with customized landing pages, forms creation, & email campaigns
• Assists in building, testing and deploying email campaigns, verifying copy, layout, links, and dynamic content as well as assessing and addressing any spam risks
• Supports creation of content for social media
• Develops community involvement and awareness through hosting events, activities, etc
• Supports the daily operations of marketing
• Ensures that employees and managers on-site needs are met, identifies new site initiatives to elevate the employee experience and escalates issues pertaining to the Facilities team or landlord
• Provides office services support including inputting data; creating documents; gathering information; preparing reports; maintaining files; ordering and maintaining supplies
• Prepares meeting schedules, agendas and meeting calendars for management and branch
• Manages vendor relationships, ensuring best pricing and services
• Reviews invoices for accuracy and ensure invoices are submitted for payment timely
• Coordinates and schedules team events, department, site, and branch All Hands meetings
• Assists with assigning desks to new hires in conjunction with the Branch Manager, within the allocated team space as appropriate
• Opens all mail, approves and sends in for payment
• Opens and closes all new vendor or utility accounts
• Complete monthly branch expense reports
• Opens new satellite offices and assist with taking over new branches including getting leases approved, furniture ordering, vendor set up, signage, equipment, etc
• Manages Telecom and other office vendor accounts
• Manages maintenance requests

Non-essential job functions:
• Participates in and leads proactive team efforts to achieve departmental and company goals
• Adopts Fairway values in personal work behaviors, decision making, contributions and interpersonal interactions
• Contributes to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value “can do” people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun
• Performs other duties as assigned

Knowledge and skills:
• Basic knowledge and understanding of current business acumen
• Basic knowledge and understanding of customer service best practices

Education and experience:
• High School diploma or equivalency degree
• 1+ years of experience in a marketing/communication/events related role preferred
• Demonstrated experience analyzing and interpreting data
• Demonstrated experience in analytical, critical thinking, and research techniques
• Demonstrated experience working in a fast-paced and changing environment
• Demonstrated experience with attention to detail, written and oral communication, multi-tasking, and working in a team atmosphere adhering to tight deadlines
• Demonstrated experience with MS Office software products

Physical environment:
• This position is primarily an in office position
• Normal office environment

Travel expectations:
Local travel may be required for a company or career-related meetings, programs, and/or events.

This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of Fairway Independent Mortgage Corporation.

To apply:
Please email your resume to