Inside Sales Representative

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Overview:
The Redbud Group is searching for a talented and competitive Inside Sales Representative that thrives in a quick sales cycle environment. This role includes qualifying outbound leads to be distributed to our team of top-performing real estate professionals and following up with them to ensure client needs are met. New hires will also be responsible for building out and maintaining a sales pipeline through cold-calling leads in our CRM database.

The right fit:
At Redbud, we hire for culture first. Then ability and skills. Please consider the following when deciding if this opportunity is the right
fit for you. Culturally, we seek team members who are a fit for our Core Values:
• Say what you mean; mean what you say
• Own problems; do what you know is right
• Find compassion in every interaction
• Embody humble confidence
• Give it your all, all of the time
• Make everyone’s day better
• Value team above self, service above all

Responsibilities:
• Meet and exceed 80+ calls a day with a goal of connecting with 25% of clients for a minimum of 2 minutes of talk time
• Complete a minimum of 80 outbound text messages targeting clients that have been reached out to that same day and cold leads in the database
• Follow up with agents daily to ensure proper client expectations are met by the agent and mitigate client fallout with agents
• Successfully screen clients via company standards
• Track, manage, and regularly audit all data related to the department’s leads and contracts in our CRM database
• Answer 100% of calls on inbound lines when scheduled
• Complete 25-35 qualified lead handoffs a week to ensure monthly met goals are achieved

Qualifications:
• Self-motivated and able to hold oneself accountable for daily and monthly goals
• Superb interpersonal skills, including the ability to quickly build rapport with both clients and agents
• Have 2+ years of comparable experience and be agile and capable to meet and/or exceeding quarterly metrics
• Ability to shift focus to essential tasks in the moment – multi-tasking
• A commitment to excellent customer service through prioritizing client interests through active engagement, active listening, empathy, and a strong sense of market knowledge
• Utilize time-blocking strategies to efficiently and effectively complete daily CRM tasks

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Compensation package includes:
• Full-time, competitive salary position based out of our Charlotte office in South End
• Health insurance eligibility for employee(s) and family
• Uncapped PTO + ten federally recognized holidays
• Retirement benefits, including 401(k) matching incentive

Salary:
$38,000 plus Performance Based Bonuses ($60,000-$80,000 OTE) yearly