Merchandise and Store Operations Assistant

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Store operations

• Assist with day to day store operations, in-store customer service, checkout customers
• Assist with packaging & shipping material inventory
• Manage unboxing, tagging and merchandising product
• Fulfill online gifts and accessories orders
• Assist with buying and market attendance
• Assist with Inventory
• Assist with sku creation
• In-store and website merchandising
• Vendor communication and relations
Customer service
• Assist with online customer service responses
• Track customer information in the database and send thank you emails
• Order processing and management
• Assist with Design Insider
• Assist with Instagram Stories and social media
• Assist with planning and working pop-ups, photoshoots, store events
• Assist with marketing messaging and initiatives

You’re the right fit for this position if you have strong, effective, and clear written and verbal communication skills and can master the Society Social tone of voice.
You enjoy and thrive in a fast-paced environment and understand the startup culture in which one must constantly:
• Multi-task
• Take on new challenges, sometimes without direction
• Pivot quickly to new strategies
• Be comfortable with uncertainty
• You are highly organized, very detail-oriented, and are proficient in Excel/Google Sheets
• You are comfortable with working independently and taking initiative to problem solve when needed
• You understand your behavior and attitude are just as important as the talent you bring to the team
• You take direction well
• You are a team player in every sense of the term
• You are naturally business-minded, have a willingness to learn and like to critical think
• You are willing to work your way up and understand that our success will be your success

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