Ophthalmic Clinical Services Trainer

Overview:
The Ophthalmic Clinical Services Trainer teaches Ophthalmic Apprentices the concepts, skills, and abilities necessary to provide clinical and administrative support to Providers to collaboratively ensure the delivery of high quality, compassionate care to CEENTA’s patients.

Responsibilities:
Provide clinical instruction to Ophthalmic Apprentices during an 8 to12-week training program for visual imaging and diagnostic testing, ophthalmic assisting, and/or contact lens services, specifically to include the following knowledge, concepts, and skills:
• Applicable anatomy
• Obtain and document past medical and surgical histories, chief complaint, history of present illness (HPI), and vital signs
• Prepare and administer medications as directed by the Provider
• Perform visual imaging and diagnostic testing, including but not limited to Visual Field Testing, Keratometry, Fundus Photography, Optical Coherence Tomography (OCT), Manual and Automated Lensometry, and Retinal Angiography
• Perform preliminary ophthalmic workup, including Visual Assessment, Pupil Assessment, Phoropter, Tonometry, Ocular Motility Testing, Glare Testing, Refractometry, Pachymetry, Lensometry, Slit Lamp Examination, Ishihara (Color) Plate Test, Amsler Grid, and Schirmer Test
• Manage provider and resource schedules in the EHR system
• Maintain applicable workqueues in the EHR system
• Index documentation pertinent to patient care from the document management system to the EHR system
• Perform clinical room turnover/set-up and equipment sterilization, including use of Autoclave
• Maintain stock of office and clinical supplies and order from the appropriate vendor when needed
• Conduct clinical competency evaluations for Ophthalmic Apprentices and new recruits for the knowledge, concepts, and skills outlined above
• Provide ongoing clinical instruction and mentorship to graduates of the Ophthalmic Apprenticeship program and new recruits
• Conduct skill audits to identify areas of needed improvement and/or remedial training
• Assist in the development of Ophthalmic Apprenticeship course syllabi, materials, and competency checks
• Fulfill the roles of Ophthalmic Imaging Technician and/or Ophthalmic Assistant as dictated by clinic need when not actively conducting training
• Maintain OSHA standards to ensure sterilized and safe environment
• The ability to work on-site
• Predictable, reliable and prompt attendance

Core competencies:
• Clinical Knowledge – Possesses the appropriate clinical knowledge to provide safe and high-quality care to patients within the applicable scope of practice. This includes accurately recording and communicating patient information to all relevant members of the clinical team
• Instructing – Teaching others how to do something
• Communication – Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message
• Developing Others – Planning and supporting the development of individuals’ skills and abilities so that they can fulfill current or future job/role responsibilities more effectively
• Coaching – Providing timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem
• Energy – Consistently maintaining high levels of activity or productivity; sustaining long working hours when necessary; operating with vigor, effectiveness, and determination over extended periods of time

Accountability:
• Our mission is to be the premier eye, ear, nose, and throat group providing comprehensive, quality, and ethical healthcare to all in the Carolinas; to provide a favorable environment for the delivery of healthcare; and to provide for the wellbeing of the physicians and the employees of Charlotte Eye Ear Nose & Throat Associates, P.A.
• This role will impact CEENTA’s ability to achieve its mission by teaching individuals to proficiently and compassionately provide ophthalmic clinical support services as an integral member of the care team, providing administrative and clinical support to the Providers

Education and experience:
• High school diploma or equivalent and one to three years’ experience as an ophthalmic assistant, optometric assistant, ophthalmic imaging technician, or clinical trainer required
• Preferred: Graduate of an International Council of Accreditation (ICA) accredited clinical training program OR completion of an International Joint Commission on Allied Health Personnel in Ophthalmology (IJCAHPO) or American Academy of Ophthalmology (AAO) independent study course
• Preferred: Current certification in ophthalmic assisting and/or ophthalmic imaging from the IJCAHPO and/or Ophthalmic Photographers’ Society (OPS)