Citizen Crossing Guard/Traffic Control Officer

The Town of Matthews is seeking an enthusiastic and compassionate individual, that would enjoy working part-time/seasonal work as a crossing guard at one of our premier public elementary schools.

Job summary:
The School Crossing Guard/Traffic Control Officer directs traffic and provides the safe movement of elementary school children walking or bicycling to and from school when crossing public roadways and intersections. The scheduled work times are established, but the days per week may vary depending on school operations. The position is part-time and generally works approximately 10 hours per week, 1 hour in the morning (7:00 a.m. – 8:00 a.m.) and 1 hour in the afternoon (2:30 p.m. – 3:30 p.m.). The position is required to wear a uniform (Reflective vest marked Traffic Control) and to work outdoors regardless of weather conditions.

• Reports promptly at the designated time to the location of the assignment
• Directs and provides the safe and orderly movement of elementary school children and pedestrians crossing pubic roadways and intersections; is observant at all times to ensure the safety of the children and themselves
• Directs and provides the safe and orderly movement of traffic through the school zone
• Positions themselves in a highly visible and safe location either on the sidewalk or in the roadway to assist children, pedestrians, and vehicle traffic at a designated location
• Monitors traffic flow to recognize traffic openings which permit them to safely step into and out of traffic
• Places and removes caution signs and cones
• Cautions drivers of speeding vehicles by the use of whistles, signs, handheld traffic wands, flashlights and/or hand signals
• Clears crosswalks of rocks, glass, cans and other items in order to prevent injuries to children
• Maintains assigned equipment (e.g. stop sign, traffic vest, etc.)
• Performs related duties as assigned

• Direct or escort pedestrians across streets, stopping traffic as necessary
• Guide or control vehicular or pedestrian traffic at such places as street and railroad crossings and construction sites
• Monitor traffic flow to locate safe gaps through which pedestrians can cross streets
• Communicate traffic and crossing rules and other information to students and adults
• Direct traffic movement or warn of hazards, using signs, flags, lanterns, and hand signals
• Report unsafe behavior of children to school officials or school SRO
• Record license numbers of vehicles disregarding traffic signals, and report infractions to appropriate authorities
• Distribute traffic control signs and markers at designated points
• Learn the location and purpose of street traffic signs within assigned area
• Inform drivers of detour routes as needed

Knowledge, skills, and abilities:
• Speaking – Talking to others to convey information effectively
• Ability to multi-task
• General knowledge of North Carolina traffic regulations
• Knowledge of basic safety crossing techniques and basic safety principles and practices
• Ability to recognize potentially dangerous traffic situations; manages and warns students in sufficient time to avoid injury
• Must have access to reliable transportation
• Ability to react quickly in emergency situations
• Ability to establish and maintain effective working relationships with children, parents, school officials and law enforcement
• Strong verbal communication skills
• Ability to remain observant, alert and diligent
• Ability to work in all weather conditions and possible hazardous traffic conditions
• Ability to stand for prolonged periods of time
• Dependability to be present at work to perform the duties of this position and punctual when reporting for duty
• Proven record of dependability and work ethics
• Ability to solve problems and de-escalate situations in a non-confrontational manner
• Customer and Personal Service – Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
• English Language – Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
• Public Safety and Security – Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions