Marketing Campaign Delivery Manager

This position has been filled or has expired. To search all open positions, visit our Job Board.

Job summary:
The importance and visibility of statistical modeling at Bank of America, while always large, is dramatically increasing. As such, the 100-person Consumer Behavior Modeling team has multiple newly opened positions. We are looking to hire excellent statisticians at all stages of their careers. The modeling team offers a compelling combination of professional opportunities. We work on some of the largest, most varied, and most important data in the world. The mathematical sophistication of our models ranges from direct and routine application of standard tools to advanced and even research-level approaches. Our scientific rigor is excellent. We write fully reproducible code and document our work with substantial formal scientific essays. We implement our models and track their performance with advanced multivariate SPC. We get the deepest satisfaction in seeing our models perform as we predicted. We continually train on the latest and most powerful tools.

We work across all products and across all the stages of the customer lifecycle. For example, our models:
• Set credit limits for 12% of the country’s credit card debt
• Evaluate the return on our hundred million dollar television advertising investment
• Correct for the significant selection bias caused by having performance data on approved accounts only
• Candidates who have deep skills in applied statistics and communicate with above-average effectiveness are cordially invited to apply

• Conduct all aspects of consumer behavior model development including problem formulation, stakeholder identification, model design, computer programming, data extraction, model estimation, model validation, model documentation, implementation, and monitoring
• Understand the deeper issues and independently structure problems
• Clearly communicate and champion options and tradeoffs with senior management
• Understand the core tradeoffs and biases in selecting a model development sample
• Execute on data preparation by extracting and building data sets from complex data warehouses
• Design randomized experiments to gather data needed to build still better models
• Write efficient computer code (mostly SAS) using white space, comments, indentation, arrays, control blocks, and modularization
• Have a deep understanding of both classical and modern statistical methods and the ability to apply them in practice
• Connect the use of the model with how it should be validated and monitored
• Produce high-quality written model documentation
• Design models that can be implemented given corporate constraints, and influence the development of even better platforms to support future models
• Manage workstreams by breaking down complex projects into steps and communicating timelines to stakeholders
• Deliver high-performing, fully functioning models.
• Collaborate with multiple functional groups including risk strategy, model risk management, legal, compliance, and technology

Required skills:
• BA/BS Degree
• 5+ years of Process Design experience
• Experience writing BRDs and/or capturing design requirements
• Detail-oriented and execution-focused (speed to execution and quality of execution are critical)
• Ability to navigate the organization to accomplish goals
• Strong relationship management skills – ability to influence partners and drive consensus
• Excellent communication and presentation skills
• Ability to operate in the gray space

Desired skills:
• Previous experience in a highly matrixed financial institution
• Six Sigma or Project Management experience
• Experience with Lead Generation in a Marketing organization