Program Coordinator

We believe volunteer tutors can be a powerful resource for students if given tools and support, and we believe all children can understand math at high levels. We focus on students who may not have the resources to access private tutoring and who qualify as “economically disadvantaged” in school records. To date, 98% of Heart students have met program growth goals, and over 90% of math teachers report that students show an increase in enthusiasm and/or confidence towards academics as a result of the program.

Overview:
Heart Math Tutoring is hiring part-time Program Coordinators local to Charlotte to join us in November 2021. This role is 18-20 hours a week and is responsible for managing tutoring at a school site and facilitating relationships between students and tutors. They will work directly with ~50 students and ~60-70 volunteers weekly. Applications are accepted on a rolling basis and we encourage anyone interested to apply ASAP.

Responsibilities:
• Oversee 50 – 60 students’ growth in math skills and enthusiasm for academics
• Manage and support 50 – 80 weekly volunteers
• Liaise with teachers, school staff, and families

Tasks:
• Become an expert on Heart curriculum and assessments
• Deliver initial training and ongoing support and communication to tutors
• Communicate with school staff regarding curriculum; students, and schedule issues
• Design and maintain a schedule of students and volunteers using Salesforce
• Coordinate and complete student assessments
• Manage tutoring materials
• Attend weekly team meetings and quarterly professional development trainings
• Report various operational information to Program Manager and Program Director
• Partner with Heart team in providing and receiving feedback, with the goal of aiding the organization’s efforts to establish a strong, scalable program model

Typical work week:
A Program Coordinator will typically work 18-20 hours a week with hours within a school day schedule. In all, approximately 12 hours are designated for tutoring support at your school site, and a coordinator will spend approximately 6 hours per week on staff meetings and check-ins, scheduling, and communications (computer work).

Desired skills and background:
A person who is successful in the role of Program Coordinator will likely have all or most of the skills/background below, which are listed in order of importance.
• Strong belief that all students can learn and have the potential to perform at or above grade level
• Strong communication and relationship-building skills
• Ability/willingness to quickly build expertise in teaching, learning, and assessing
• Strong organizational skills and attention to detail
• Experience working with a low-income population
• Desire to work with elementary-aged students
• Basic computer skills and/or ability/willingness to learn programs including but not limited to Word, Excel, email and contact management, Salesforce, file sharing systems (Dropbox and Google Drive), Jamboard, and video-conferencing platforms (Zoom or Google Meets)
• Reliable transportation

To apply:
Submit a resume and cover letter to cydney.kramer@heartmathtutoring.org with the subject line, “2021-22 Program Coordinator Application,” and address correspondence to Cydney Kramer.