Manager, Health Information Systems

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• Manage daily operations of the Epic Application department including: Ambulatory, Patient Access, and Professional Billing
• Directly supervise Sr. Epic Application Leads, supporting them in the effective execution of their job responsibilities. Carries out supervisory responsibilities and duties in accordance with the organization’s policies and procedures
• Maintains current knowledge of health information software systems; strives to assess near term opportunities for improvement and required migrations. Ensure that application build supports clinical, revenue, and operational needs
• Strives to establish and maintain good working relationships, positive intra- and inter-departmental communications, as well as effective relationships with outside IT service vendors
• Works closely with users, steering and advisory committees, and CIO to analyze health application requirements. Reviews and evaluates software alternatives and recommends solutions or options
• Maintain confidentiality and integrity of all patient medical records that are viewed or provided in accordance with HIPAA standards
• Coach and counsels staff as required; ensures written documentation is provided to support coaching and/or correct action as appropriate
• Conducts and/or participates in in-service and various educational programs for professional development. Orients, mentors, and transfers knowledge to staff
• Ability to meet the physical and mental demands of the position
• The ability to work on-site
• Predictable, reliable, and prompt attendance

Skills and abilities:
• Knowledge and understanding of the integration of information systems as it relates to the healthcare field
• Ability to understand the technical aspects of applications and integrated tools used to complete the business cycle and plan and manage actions in response to changing business needs
• Requires a high level of personal integrity, and the ability to professionally handle confidential matters and demonstrate the appropriate level of judgment and maturity
• Requires a high degree of initiative, dependability, and ability to work with little supervision
• Must have well-developed planning, organizational, and problem-solving skills
• Ability to communicate clearly and professionally (written and verbal)

Core competencies:
• Building Successful Teams & Partnerships
• Coaching
• Strategic Decision Making
• Delegation
• Facilitating Change
• Industry Knowledge

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