Assistant Director, Employer Relations

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Located in the heart of the nation’s second fastest-growing metropolitan area, Queens University of Charlotte leverages the city’s diverse and thriving environment as an extended classroom. Nationally recognized for undergraduate programs in international and interdisciplinary education, Queens blends the best of liberal arts learning with professional preparation and community engagement. Focused on supporting success for diverse learners, faculty build close and collaborative relationships with students and help them build intentional and individualized roadmaps for flourishing at Queens and beyond. At the graduate program level, the University offers innovative educational experiences that help learners advance professionally and retool for new opportunities. Our environs afford faculty myriad opportunities to advance their own professional growth and teaching and research interests by collaborating with vibrant industry, non-profit, and community organization sectors.

Because of our history of innovation and our legacy of strong leadership, Queens is positioned to be among the new forerunners of American higher education. This is a defining moment for Queens. While other institutions are focused on sustaining and surviving, we are thinking much bigger. Institutions that understand what is needed and are willing to reimagine what is possible can position themselves to thrive and strengthen their market position after the pandemic with innovative approaches that are deeply connected to the world and its greatest challenges.

By 2030, Queens aspires to become the leading, private, national university of Charlotte with deep, meaningful, and reciprocal connections to the needs of our local community and economy; inventive and multidisciplinary academic programs that are connected to the world’s most pressing challenges and biggest areas of opportunity; a fully connected, integrated, and innovative set of experiences that support holistic wellness and wellbeing; a culture of continuous improvement and investment that enables faculty and staff to flourish and achieve their full potential; and a comprehensive approach to diversity, equity, and inclusion that begins on campus and radiates throughout the community.

Queens University of Charlotte is an equal opportunity employer and is firmly committed to supporting and celebrating all forms of diversity. Queens does not discriminate on the basis of race, color, gender, sex (including pregnancy, child birth and conditions related to pregnancy or child birth), sexual orientation, gender identity or expression, religion, age, national origin, disability, political beliefs, veteran status, genetic information or any characteristic protected by law in the administration of its educational and admissions policies, scholarship and loan programs, athletic programs, employment and hiring policies, or other University-administered programs.


Any individual with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Queens’ job search/selection process should contact the Director of Human Resources at 704.337.2222.

Job summary:
Queens University of Charlotte seeks an experienced and innovative Assistant Director to support a growing university-wide career development office.

Reporting to the Executive Director of Career Development, the Assistant Director assists with the development, implementation, execution, and assessment of an employer relations plan that supports student and alumni employment. The Assistant Director’s efforts directly impact Queens’ five colleges and schools, and other units on campus. Together with the Executive Director, the Assistant Director regularly works with employers, deans, faculty, staff, students, alumni, and various administrative units to deliver recruitment-related programming and resources. This full-time, benefits-eligible position is exempt from provisions of the Fair Labor Standards Act (FLSA) and is not eligible to earn overtime pay for hours worked above 40 in a single workweek.

• With guidance from the Executive Director, create and execute an innovative and strategic approach to engaging employers to develop talent pipelines and engagement opportunities
• Develop and maintain relationships with employers from all industries to understand and support talent recruitment needs
• Share career opportunities and employer insight with internal stakeholders
• Provide oversight to the execution of recruiting events and related employer programming
• Stay up to date on employment policies and best practices related to internships and campus recruiting
• Assess employer relations strategy against key metrics
• Maintain regular involvement in associations related to career services and employer relations
• Provide career coaching to students and alumni
• Supervise the work and professional development of employer relations staff
• Other duties and special projects may be assigned to meet department and university needs

Experience and skills:
• 2-3+ years of direct experience in career services within higher education, university recruiting or related field
• Client relations and account management experience
• Proven ability to interpret and analyze qualitative and quantitative data
• Experience in developing and using measurements of success to benchmark programs and initiatives
• Solid knowledge of trends in diverse employment sectors
• Demonstrated skills in event planning and program management
• Ability to interact well with employers, students, faculty, parents, staff, administrators, and in public settings
• Ability to work well individually and in team settings
• Strong computer skills, including Microsoft Office 2019
• Ability to exercise sound judgment in unusual/new situations
• Ability to work with a diverse population
• Exceptional organizational skills and the ability to prioritize efficiently with excellent attention to detail
• Bachelor’s degree or the equivalent in experience and education. Master’s degree preferred

• Medical, dental and vision insurance
• Domestic partner benefits
• Defined contribution (matching) and supplemental 403(b) retirement plans
• Vacation and generous paid holidays
• Tuition remission and tuition exchange
• Queens-paid life insurance
• Supplemental life insurance
• Dependent life insurance
• Accidental death and dismemberment insurance
• Flexible spending accounts (medical, dependent care, Health Savings Account)
• Sick leave and long-term disability leave
• Paid parental leave
• FMLA leave when eligible
• Reduced cost meals at Morrison Dining Hall
• Employee assistance program (EAP)
• Free access to the Levine Center
• Wellness programs
• In addition, employees may choose benefits such as pet insurance, critical care insurance and legal assistance

Physical requirements:
• Visual Abilities: Read reports, create presentations, and use a computer system
• Hearing: Hear well enough to communicate with co-workers, vendors, and students
• Dexterity, Grasping, Feeling: Write, type, and use the telephone, copier, and computer systems
• Mobility: Open files and operate office machines; move between departments and attend meetings across campus
• Talking: Frequently convey detailed or important instructions and ideas accurately, loudly, or quickly
• Lifting, Pulling, Pushing: Exert up to 30 pounds for force occasionally, and/or up-to 20 pounds of force frequently, and/or up-to 10 pounds of force constantly to move objects
• Cognitive/Emotional: Ability to critically think and concentrate. Must be able to respond quickly to changes in conditions

Work conditions:
• The nature of this position requires the willingness and ability to occasionally work in the evening or on a weekend to accomplish objectives of the position or support department initiatives
• Work in office and conference environments, involving contact with employers, faculty, staff, students, parents, service providers and vendors
• Work has deadlines, interruptions, and may be stressful at times