IT Business Analyst I

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Job summary:
The IT Business Analyst I will work closely with the Technology and Business teams to define and document requirements. This individual will have the knowledge to be able to be adaptable to change in requests and have the ability to take action when needed. This individual will utilize keen judgment, questioning techniques, Mortgage Industry knowledge, and customer relationships to drive accurate business requirements for the Application Development Team and Vendors. The candidate should have a strong understanding of using communication, problem-solving skills, and the ability to collaborate with team members and stakeholders.

Responsibilities:
• Analyze project information to create and document business requirements through traditional Business Requirements Document (BRD) and user stories
• Identify and document project-related issues, assumptions, constraints. dependencies, risks, and decisions
• Conduct and document gap analysis when dealing with technology solutions
• Create roadmaps and process flow documentation
• Conduct requirement review sessions with project teams
• Plan, organize and document small enhancements for the development team and business units
• When required, participate or lead RFP type activities to identify vendor products and capabilities to meet a specific business need
• Work closely with project managers and project team members, maintaining a high standard of professionalism and accountability

What we need:
• 1-3 years of Business Analyst experience
• 1+ year of Mortgage or Financial Industry experience a plus
• Works well in a collaborative environment that is high energy and drives towards goals
• Communicates effectively orally and in writing. Should be able to create good documentation and correspond on functionalities & issues concisely. Should be able to articulate well during discussions
• Ability to be adaptable manage ambiguity from the business units
• Aptitude to continually learn new areas of the business, technology, and the PMO
• Experience with MS Office products (Excel, PowerPoint, Visio, and Word)
• Experience with JIRA a plus or other PM software
• Experience with Ellie Mae Encompass a huge plus

You are someone who:
• Strives to provide +1 Service to ensure success, to both internal teams and external clients
• Has the upmost integrity, period.
• Is naturally curious – you enjoy seeking out and applying new things in your job
• Knows how to make smart, informed decisions
• Has passion for your job and positive energy that is infectious
• Cares about your work and performance, and you want to provide impact across the organization
• At times, can be innovative and not afraid to bring big thinking and ideas to the table
• Is able to deliver influential communication to others
• You take your work seriously, but not yourself. You like to have fun at work

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Benefits:
• Group health coverage (medical, dental, & vision)
• Paid Time Off
• Employee Assistance Programs
• Pre-tax health spending account (HSA)
• 401(k) plan (with company match)
• Company provided life insurance
• Pet Insurance
• 8 hours of Volunteer Time Off
• Employee discounts (fitness, phone)
• Wellness events