Data Systems Manager

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Job summary:
Charlotte Latin School is seeking a Data Systems Manager to begin August 2021. The Data Systems Manager supervises numerous data systems and networks. Duties include organizing, storing, and analyzing school data as professionally and effectively as possible, while also safeguarding the schools security and confidentiality standards.

Responsibilities:
• Provide institutional support for campus data systems, Senior Systems, Blackbaud, SFTP, and other attributable data systems
• Manage database user accounts and profile data for students, faculty/staff, and parents
• Coordinate and oversee and document yearly processes
• Support data integrations between various database products used at CLS
• Senior Systems to: Finalsite, Magnus Health; LMS; BBConnect, etc
• Ensure data integrity between systems
• Manage the SFTP server for data export packages (automated export)
• Provide support for the LMS backend and support to the Academic Technology Designer
• Provide data reports from aggregated sources as requested
• Provide support for data compliance initiatives (e.g. GDPR, security.)
• Support office staff in charge of data for that department
• Act as technical support with campus-wide data software systems, both new and existing
• Create and execute data import and export transfer protocols to ensure every integrated system’s data remains current and up to date; including but not limited to transferring personally identifiable user data between systems, ensuring automatic data transfers occur without error or delay, and creating queries and reports to verify data integrity
• Develop tutorials, identify online resources and design and deliver training workshops for end-users, including but not limited to faculty and staff
• Support end-users of data systems on campus with all functions of the School Management System, including providing timely guidance, technical support, and resources to maximize productivity and functionality
• Support parent volunteer associations, faculty and offices campus-wide in functions such as online enrollment, data collection and online forms, school directories, billing, IT projects
• Collaborate with Information Technology Support (ITS) staff on tasks as needed
• Work outside normal office hours, including evenings, weekends, and early mornings to perform any needed upgrades or enhancements
• Seek professional development opportunities
• Maintain professional relationships with vendors

Education and experience:
• Bachelors degree in information technology, computer science, or a related field preferred
• Experience with Blackbaud, Senior Systems and Finalsite systems, Google Apps for Education and Active Directory preferred.
• Experience managing a large-scale software roll-out project, from start to finish
• Experience in an independent school environment is a plus

Skills:
• Personal qualities including resilience, approachability, and kindness
• Ability to work both independently and collaboratively based on the task
• Keen problem solving and decision-making abilities
• Research and strategic planning experience
• Strong organizational, presentation, communications and interpersonal skills
• Ability to multi-task and adapt to changing requirements as needed
• Comprehensive understanding of database theory, and experience with database systems

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