Epic Data Courier/Interface Analyst

Job functions:
• Ensure the integrity and security of data transfer and exchange within the IT environment
• Translate interface requirements into HL7 specifications for the build and support of interfaces
• Identify, troubleshoot & resolve errors relating to system configuration and/or workflow processes
• Create, configure and troubleshoot Data Courier interfaces
• Ensure Data Courier interfaces and protection settings are in accordance with policies and procedures
• Perform administrative and technical tasks for the Document Management System and other third-party systems as needed
• Perform regular software upgrades to EHR and relevant applications
• The ability to read, write and type. Will sit and interact with a computer for prolonged periods of time
• The ability to use different kinds of computer applications and other related technical tools
• The ability to work on-site
• Predictable, reliable and prompt attendance

Core competencies:
• Complex Problem Solving – Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
• Troubleshooting – Determining causes of operating errors and deciding what to do about it
• User and Customer Support – Providing assistance and technical support to help users implement and solve problems related to information technology
• Contributing to Team Success – Actively participating as a member of a team to move the team toward the completion of goal
• Principles of Information Technology – Knowledge of Information Technologies (fundamental concepts, systems, platforms, tools, and technologies), IT industries (hardware, software, and services), the widespread application of IT in other industries, and the common roles of IT professionals
• Initiative – Taking prompt action to accomplish objectives; acting to achieve goals beyond what is required; being proactive

Accountability:
• Our mission is to be the premier eye, ear, nose, and throat group providing comprehensive, quality, and ethical healthcare to all in the Carolinas; to provide a favorable environment for the delivery of healthcare; and to provide for the wellbeing of the physicians and the employees of Charlotte Eye Ear Nose & Throat Associates, P.A
• The Epic Data Courier/Interface Analyst plays an important role to provide timely and seamless integration and interoperability for health information exchange throughout the organization

Supervision:
• The Data Courier/Interface Analyst reports to the Manager, EPIC Data Conversion /Interface, as well as the CIO
• This position has no supervisory responsibilities

Work environment:
The Epic Data Courier/Interface Analyst functions in a dynamic and fast-growing eye, ear, nose and throat practice. Occasionally, employees will be seated at cubicles in a quiet office. Equipment required to perform essential functions includes but is not limited to computers, printers, scanners and other peripherals

Physical and mental demands:
• The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Motion parameters: Employee will spend time sitting in front of a computer for long hours, typing, repetitive clicking of a mouse
• Mental requirements: Employees must have the ability to problem-solve and make quick decisions, the ability to work under pressure, the ability to thrive in a fast-paced environment and the ability to work alone for long stretches of time without direct supervision

Position type and expected hours of work:
• This is a full-time, salaried position
• The standard working hours are from 8am to 5pm Monday through Friday, however, after hours and weekend work will be required as needed. There will be system downtime, upgrades and emergent situations that may require attention outside of standard working hours
• This position is eligible under the Manager’s discretion, for telecommuting after the successful completion of a 90-day probationary period of good standing and demonstrated competency in the Data Courier/Interface Analyst role

Travel:
The job may require occasional travel to clinic and training locations

Education and experience:
• Degree in Business or IT related field or higher
• Experience in the design, development, maintenance and support of electronic data interfaces. Corepoint(Lyniate) experience highly desired
• Experience and/or working knowledge of HL7 v2.x, HL7 v3.x, C-CDA and XML standards and protocols
• Experience in data conversion and migration strategies

Additional qualifications:
• Epic Systems Certification or Competency
• IT Certifications related to essential job functions

Other duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. In addition to those essential job functions identified above in Section II, individuals in this position are also responsible for performing other duties or tasks that may be assigned. CEENTA retains the discretion to add to or change the essential job functions of this position at any time without notice

Training:
The employee is expected to have a certain level of aptitude and experience to perform the job duties as outlined in the Essential Job Functions section. The Information Technology field is constantly changing, and it is expected that the Data Courier/Interface Analyst will use the resources available (both internal and external, free and paid) to obtain additional training necessary to keep up with current technology. It is expected that after six months in the position the employee will be proficient in the role of Data Courier/Interface Analyst