Senior Experience Designer

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Overview:
Your role is to collaborate with multidisciplinary individuals and support the project lead on experience strategy/experience design projects. You support the framing opportunities with clients, structuring and running research programs, through workshops, concept explorations and prototyping the future of our client’s products and services.

Responsibilities:
• Define digital product and service solutions with different disciplines in a highly collaborative environment
• Contribute to planning, conducting, and interpreting primary and secondary research to inform the user interaction and visual direction of a product. Research methods include user and business stakeholder interviews, usability evaluations, concept validation, and usability testing
• Contribute to planning collaborative workshops and work sessions with internal and external teams contribute to the creation of experience artifacts including archetypes, customer journeys, service blueprints, ecosystems, design artifacts, prototypes etc.
• Take ownership of your area of expertise to elevate the project vision and carry it forward
• Impact Method through common missions that better serve our projects, our people and the world at large

Qualifications:
• 5+ years experience in design research, digital strategy, digital product design, and/or service design. Your story/portfolio reflects a solid foundation in understanding the complexity and intricacies of business problems. Your work to solve for these is an appropriate mix of pioneering and pragmatic
• Undergraduate and/or Masters Degree in Design[product, visual/interaction, architecture, industrial], Human Factors, Engineering [mechanical] or equivalent professional experience
• Excellent verbal/written communication and presentation skills, with the ability to successfully articulate your work and its intent to your team and your client
• A unique point of view. You are trusted to question approaches, processes, and strategies to better serve your team

Benefits:
• Continuing education opportunities
• Flexible PTO and work-from-home policies
• 401K matching
• Health, Dental and Vision benefits, starting on day 1
• Friday company lunches, company outings, along with beer and a lot of snacks
• Health and wellness programs
• Other location specific perks (just ask!)

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