Program and Volunteer Coordinator

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Girls on the Run is a transformational physical activity-based positive youth development program for girls in 3rd-8th grade. We teach life skills through dynamic interactive lessons and running games. The program culminates with the girls being physically and emotionally prepared to complete a celebratory 5K running event. The goal of the program is to unleash confidence through accomplishment while establishing a lifetime appreciation of health and fitness.

Girls on the Run believes that all girls and communities should have access to our programs. We warmly welcome the participation of any child who identifies as “girl”, non-binary, or gender expansive in our programs. We strive to eliminate barriers to participation, to create programming that engages all communities, to be intentional about staff and volunteer diversity and to promote a culture of inclusion across the organization.

Girls in the Run has been described by its employees in a recent third-party work culture survey as: collaborative, joyful, hardworking, caring, fast-paced and quality-focused. We are a passionate group of people and today’s climate requires that our team be adaptable and flexible to continue to serve our stakeholders.

Position summary:
Reporting directly to the Program Manager, the Program and Volunteer Coordinator is responsible for the management, screening, training, and stewardship of the council’s volunteers and coaches. The Program and Volunteer Coordinator also provides programmatic support by ordering, organizing, and distributing supplies, scheduling site visits, managing site stipends, and coordinating logistics for annual summer camp.

A successful Program and Volunteer Coordinator:
• Possesses a keen attention to detail.
• Enjoys evaluating and improving operational efficiencies.
• Loves to organize.
• Is a team player with a roll-up-your-sleeves approach.
• Enjoys building new and authentic relationships with others.
• Deepens engagement of volunteers with the organization.
• Expands the awareness of Girls on the Run with potential volunteers.
• Is self-motivated and has excellent time management and prioritization skills.
• Has a genuine interest in and commitment to helping Girls on the Run ensure our participants and coaches reflect the diversity of our community.

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.
Coach Training, Communications, and Support
• Serve as lead facilitator for all Girls on the Run National Coach Trainings (approximately eight per year).
• Manage all logistical aspects of coach trainings, including: scheduling, venue selection, catering, set-up, and other required tasks.
• Serve as Council System Administrator for Girls on the Run’s learning platform; ensure compliance with all required online coach training modules.
• Maintain high quality records for coaches including CPR/First Aid training/compliance, background checks, and volunteer service records.
• Monitor all policy updates, ensure coaching policies and procedures are implemented in accordance with guidance from Girls on the Run International.
• Efficiently set up and manage program event pages and recruitment applications within organization’s people management platform.
• Assist Program Manager with review of coach applications and site placements.
• Oversee all coach communications via weekly Coach 411 Newsletter, Coaches Corner (website), “Coach Conversations” (virtual check-ins), and surveys.
• Serve as the primary staff liaison for general and coach volunteer inquiries, communicating and providing timely responses and tailored support.
• Manage site stipend disbursements via pre-paid cards or other means determined by council.
• Process substitute coach requests and ensure proper coverage for all teams.
• Develop strategies for coach retention; manage submissions for annual Remarkable Volunteer Awards and collaborate with Young Professionals Board on planning and execution of volunteer appreciation events.

Program coordination:
• Assist with program registration, paper form processing, and distribution of recruitment materials to coaches and participants.
• Manage inventory of all program supplies, curriculum copies, and ensure inventory remains organized and stocked. Oversee purchasing of new program materials, as needed.
• Oversee the preparation, assembly, distribution, and collection of curriculum materials and coach bags for all sites.
• Schedule and coordinate site visits to ensure quality programming and to build relationships between council and coaches.
• Order and distribute program t-shirts to all participants and coaches.
• Coordinate the council’s shoe distribution plan so that all girls have access to the resources needed to fully participate in Girls on the Run.
• Serve as the secondary staff liaison for any questions and/or concerns from parents and site liaisons.

Camp GOTR:
• Coordinate all logistical aspects of Camp GOTR (week-long summer day camp), including scheduling, participant registration, coach recruitment/training, and supply ordering.
• Serve as primary point of contact for Camp GOTR for parents, coaches, and host site.
• Schedule 5 meaningful afternoon experiences with local nonprofits, companies, and partners.
• Oversee all Camp GOTR communications including pre-camp parent guide, daily parent/guardian newsletters, and post-event surveys.

General volunteer and community outreach support:
• Secure ‘non-coach’ volunteers to assist with activities such as coach bag packing and program shirt sorting.
• Assist Marketing and Community Engagement Manager with securement and placement of 5K event volunteers.
• Coordinate with Marketing and Community Engagement Manager on attendance at volunteer informational meetings, open houses, and other community events.

General responsibilities:
• Serve as a role model for Girls on the Run.
• Cultivate positive relationships with volunteers, community, and staff.
• Support the organization in areas outside of typical responsibilities such as assisting with annual fundraising events.
• Other duties deemed necessary by the Council Director.

Qualifications and qualities:
• Experience in a fast-paced, goal-driven environment.
• Organized and proactive project management skills, with the ability to take initiative and manage multiple tasks and projects at a time and deliver within deadlines.
• Strong communicator with excellent written and interpersonal skills.
• Ability to problem-solve, think creatively, and inspire involvement with the organization.
• Comfortability with Microsoft Office Suite (Word, Excel, etc.)
• Reliable transportation.
• Must be able to lift 10 – 15-pound boxes.
• Nonprofit experience a plus!
• Dedication to making Girls on the Run Charlotte a more Inclusive, Diverse, Equitable, and Accessible organization.
• Passion for empowering girls to recognize and activate their limitless potential!

This position is offering a compensation range of $17 – $20 hourly, depending on experience. In addition, Girls on the Run Greater Charlotte offers a generous PTO plan, a benefits package including company-subsidized medical and dental, vision coverage, life insurance, and paid medical leave and a 401k plan with employer match. This position is 40 hours per week and is currently remote with in-person tasks required. Occasional evening and weekend work is required.