Assistant Director of Diversity, Inclusion, and Community Engagement (DICE)

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Located in the heart of the nation’s second fastest growing metropolitan area, Queens University of Charlotte leverages the city’s diverse and thriving environment as an extended classroom. Nationally recognized for undergraduate programs in international and interdisciplinary education, Queens blends the best of liberal arts learning with professional preparation and community engagement. Focused on supporting success for diverse learners, faculty build close and collaborative relationships with students and help them build intentional and individualized roadmaps for flourishing at Queens and beyond. At the graduate program level, the University offers innovative educational experiences that help learners advance professionally and retool for new opportunities. Our environs afford faculty myriad opportunities to advance their own professional growth and teaching and research interests by collaborating with vibrant industry, non-profit, and community organization sectors.

The Assistant Director’s overall responsibility is to support and contribute to the mission of the Diversity, Inclusion, and Community Engagement department (DICE) through programmatic efforts, support, and training of student workers and clubs, and by contributing to the development of a vibrant and caring community where intercultural dialogue, education, and cultural exploration can occur. This role establishes and maintains an active, highly visible, and deeply engaged presence to sustain and grow strong collaborative relationships with students, University faculty, staff, and Charlotte community members. This full-time, 12-month position reports to the Assistant Dean of Students for DICE in the Division of Student Life. The position specifically supports initiatives and programs aimed at diversity, equity, and inclusion and community engagement. This position is exempt from provisions of the Fair Labor Standards Act (FLSA) and is not eligible to earn overtime pay for hours worked above 40 in a single work week.

Essential duties and responsibilities:
Student engagement and supervision
• Advise and mentor cultural student organizations to develop, assess, and implement events that address the cultural, educational, and social needs of a diverse student population.
• Coach students in their social, leadership, academic, and identity development and encourage their holistic well-being, self-advocacy, and ability to utilize resources and support services.
• Collaborate with the Assistant Dean of Students for DICE, in the development of a strategic plan that guides DICE’s programmatic and co-curricular efforts.
• Collaborate with the Assistant Dean of Students for DICE, in management of the department’s budget.
• Supervise student staff members who work for DICE. This oversight includes but is not limited to, hiring staff, developing schedules, coordinating, and prioritizing workload, evaluating work performance, and providing professional development to students.
• Oversee upkeep and use of the DICE Lounge and the Multicultural Suite.

Programmatic and campus community:
• Take a lead role in planning, implementing, and assessing programming for students, faculty, and staff promoting intercultural understanding related to the strategic goals of DICE, Student Life, and the University. The assistant director must be self-directed in the development of multicultural education.
• Consistently serve as an advocate and resource for diversity, inclusion, and intercultural understanding to create a welcoming campus to all students.
• As requested, serve on committees to promote diversity, equity, and inclusion.
• Collaborate with community and campus partners and student groups to plan, promote, and execute cultural observances and programs on and off campus.
• Identify opportunities for ally development, campus awareness and student advocacy, and commit to ongoing learning about issues related to multicultural issues and social justice development. In conjunction with the Assistant Dean, problem-solve to harness and maximize these opportunities.


Community engagement
• Collaborate with and support the Assistant Dean for DICE and other campus partners in fostering community partnerships that promote diversity, equity and inclusion and the University’s commitment to service.
• Coordinate programs and initiatives to increase campus community engagement.

• Assist the Assistant Dean in budget management, reporting, communications, assessment, and other administrative tasks as needed.
• Possess high levels of professional acumen, judgment, and leadership and serve in a variety of capacities in the absence of the director.

Secondary duties and responsibilities:
• Assist students and guests who visit the Multicultural Suite.
• Other duties and special projects may be assigned to meet department and university needs.

Experience, knowledge, and skills required:
• Demonstrated background in diversity and social justice education and experience engaging various constituencies across differences of race, ethnicity, gender, gender identity, sexual orientation, socioeconomic class, and spiritual backgrounds.
• 1-3 years of experience in leadership or diversity and inclusion-related roles.
• Must enjoy working with college-aged students and have a passion for contributing to an environment that embraces and promotes diversity, equity, and inclusion.
• Computer proficiency, particularly in MS Outlook, Word, Excel, and PowerPoint; ability to quickly learn and assimilate new systems and information.
• Exceptional follow-up and follow-through skills as well as ability to plan, organize and control large and small projects through to completion.
• Excellent interpersonal and communication skills (verbal and written), including exemplary poise, tact and diplomacy when working with a wide range of constituents and diverse audiences.
• Collaborative work style, as well as ability to work independently.
• Detail-oriented and produces work that is error-free; able to self-identify and correct own errors.
• Must thrive in a fast-paced environment with demonstrated ability to handle multiple competing tasks and demands.
• Ability to quickly analyze and resolve problems and implement efficient solutions.
• Ability to exercise sound judgment and discretion with sensitive, difficult, or confidential material and situations.
• Bachelor’s degree required or the equivalent in experience and education.
• Available and willing to work a flexible schedule, including evenings and/or weekends to meet demands of the position.

Queens offers comprehensive benefits to eligible employees, including: medical, dental and vision insurance, domestic partner benefits, defined contribution (matching) and supplemental 403(b) retirement plans, vacation and generous paid holidays, tuition remission and tuition exchange, Queens-paid life insurance, supplemental life insurance, dependent life insurance, accidental death and dismemberment insurance, flexible spending accounts (medical, dependent care, Health Savings Account), sick leave and long-term disability leave, paid parental leave, FMLA leave when eligible, reduced cost meals at Morrison Dining Hall, employee assistance program (EAP), free access to the Levine Center, wellness programs. In addition, employees may choose benefits such as pet insurance, critical care insurance and legal assistance.

Queens University of Charlotte is an equal opportunity employer and is firmly committed to supporting and celebrating all forms of diversity. Queens does not discriminate on the basis of race, color, gender, sex (including pregnancy, child birth and conditions related to pregnancy or child birth), sexual orientation, gender identity or expression, religion, age, national origin, disability, political beliefs, veteran status, genetic information or any characteristic protected by law in the administration of its educational and admissions policies, scholarship and loan programs, athletic programs, employment and hiring policies, or other University-administered programs.

Any individual with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Queens’ job search/selection process should contact the Director of Human Resources at 704.337.2222.

Physical requirements (with or without reasonable accommodation):
• Visual Abilities: Read reports, create presentations, and use a computer system – 75‐100% of the time
• Hearing: Hear well enough to communicate with co‐workers, vendors, and students – 75‐100% of the time.
• Dexterity, Grasping, Feeling: Write, type, and use the telephone, copier, and computer systems – 75‐100% of the time.
• Mobility: Kneel for physical inspection of storage areas; Open files and operate office machines; move between departments and attend meetings across campus – 50‐74% of the time.
• Talking: Frequently convey detailed or important instructions and ideas accurately, loudly, or quickly – 75‐100% of the time.
• Lifting, Pulling, Pushing: Exert up to 30 pounds for force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects – 50‐75% of the time.
• Cognitive/Emotional: Ability to critically think and concentrate. Must be able to respond quickly to changes in conditions – 75‐100% of the time.

Work conditions:
• Must be willing and able to work a flexible schedule to meet requirements of the position, including occasional nights or weekend work.
• Must be able to work in office environment while having contact with students, faculty, staff, parents, service providers and vendors on any given day.
• Work has deadlines, multiple interruptions, high volume and can be stressful.

This description is not intended to be an all-inclusive list of the duties and responsibilities of this positions, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended to describe the general nature of this position.