Senior Desktop Engineer

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OrthoCarolina is one of the nation’s leading independent academic orthopedics practices serving North and South Carolina and the Southeast since 1922. OrthoCarolina provides compassionate and comprehensive musculoskeletal care including operative and non-operative care, diagnostic imaging, and rehabilitative therapy. Widely known for musculoskeletal research and training, OrthoCarolina physicians have specialized expertise in foot and ankle, hip and knee, shoulder and elbow, spine, sports medicine, hand, pediatric orthopedics, and physical medicine and rehabilitation. We commit to improving the lives of all we serve, by providing premier patient care and compassionate, personalized service. Over 300 OrthoCarolina providers see more than one million patient visits throughout western North Carolina each year.

At OrthoCarolina, our team is our greatest asset and the foundation of our success; we share a common passion for making lives better. We are a diverse group of individuals, accountable to each other through the backbone of our beliefs: trust, honesty, and mutual respect; ensuring our voice is heard. Our positive environment supports individual growth and a sense of belonging. Our employees work together to uphold the standards of excellence and promote an environment of teamwork throughout the organization.

The Senior Desktop Engineer is responsible for all aspects of desktop support to maintain reliable, secure, and efficient business operations. The Senior Desktop Engineer will be able to deploy, configure, maintain, and monitor all desktop types of equipment, including OS, patches and applications.

This is a hands-on position that thrives in working together as part of a small team, focused on creating a seamless user experience with workplace technology. The Senior Desktop Engineer will design, build, and maintain desktop images and solutions (across platforms) that will support business requirements as well as scale to meet future needs. This individual will continuously push forward processes and technologies required to implement, support, organize, modify, and otherwise maintain the enterprise desktop environment. They will also provide maintenance of applications, systems configurations, and security policies (patches, anti-virus, and encryption) while continuing to improve the enterprise endpoint reference architecture.

The Senior Desktop Engineer must have excellent customer service skills, be equipped with the passion, resources, and insight to help achieve them. In return, they will be working with a wide range of technologies as part of a friendly and dedicated team in a great environment.

Compensation and benefits:
• Competitive salary package
• Health, Dental, and Vision insurance
• Health Savings Account
• Life insurance
• Short/Long term disability insurance
• Tuition Reimbursement
• Voluntary Home/Auto insurance
• Voluntary Accident/Cancer insurance
• Voluntary Legal Shield/Identity Theft
• Health Advocate – Employee Benefit Resource
• 401(k) retirement plan
• Profit-sharing plan