Retail Sales Associate

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Sally’s Optical Secrets is an independent, high-end luxury optical boutique located in historic Dilworth Area. We have been serving the Charlotte and surrounding areas for 20 years and have become known for having the highest customer service along with the most unique selection of eyewear from independent designers around the world.

We are looking for an energetic, reliable individual for a Retail Sales Associate role. The Retail Sales Associate must have a focus on customer service to ensure our clients are met with an exceptional shopping experience. The Retail Sales Associate will be working in a team environment and will be responsible for delivering efficient, friendly and knowledgeable service.

• Initiates interaction and greets each client with a smile and warmth.
• Consistently provide support to fellow employees through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions.
• Ensure return merchandise is restocked to the correct product location on the sales floor; all damaged and defective merchandise is properly labeled and placed in appropriate area at the end of each shift.
• Perform daily tasks to ensure the store is neat, clean and organized to ensure the store environment is safe and presentable for employees and customers.
• Must have a keen sense of detail and strong communication skills as well as be comfortable multitasking.
• Maintain a working knowledge of designers and upcoming events.
• Must be willing to work 2 Saturdays per month
• High end retail sales experience a plus.

• 1-2 years in buying, marketing, retail or related role.
• Bachelor’s degree.
• Exceptional organization skills and attention to detail.
• Strong communication skills.
• Shows ability to be flexible and exercises common sense and good judgment.
• Demonstrates initiative, assertiveness and is ready to take on any assignments, while working as part of a team.
• Possesses strong computer skills, particularly in Microsoft Office.
• Willingness to learn and be flexible.

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