Assistant Director of Operations (HIRED)

Responsibilities:
• Assists with the development of a 5-year capital plan to continue to maintain and enhance the property assets and execute against projected capital plans
• Ensures property safety systems are up to code, maintained and inspected
• Conducts daily walk-through’s of the property to ensure physical assets are in best possible operating condition
• Respond rapidly to any operational issues uncovered in property inspections
• Assists in the management of procurement and application of all goods and services within annual CAM and Capital Expenditure budget
• Partners with the Operations Director to manage Property Operating expenses within or below budget levels
• Effectively manage negative financial variances to overcome or minimize loss within Property Operating budget
• Become comfortable with the work process for both capital projects and ongoing services – including developing scope of work, request for proposal, evaluating contractor submissions/bids, developing service agreements, overseeing contracted work, work inspections, assuring project is completed in accordance with terms of service agreement and required documentation is delivered prior to project close-out and/or payment
• Monitors cleaning services provided through contracts that require rigorous oversight
• Manages preventive and predictive maintenance, repair, and construction work to sustain safe and reliable operation
• Reads and interprets paper- or computer-based engineering drawings and schematic diagrams
• Works with OD and other maintenance staff members to ensure proper Preventative Maintenance and related record keeping and logs
• Maintains a safe environment and identifies and eliminates safety hazards to Mall staff, tenants and customers
• This may include administration of and training for programs such as OSHA, ADA, EPA and other regulated programs
• Works with security and local officials to plan and oversee a fire safety program
• Supports preparation for emergency and disaster response
• Performs Condition Assessments (either personally or with the assistance of consultants) to assist in development of long range capital plans and budgets
• Oversees contractors performing capital work
• Interacts with Portfolio Director of Operations and Energy Services
• Provide support to tenants under construction and ensure construction activities match approved plans and comply with mall criteria
• May assist tenants in overcoming Government and permit obstacles, build relationships with key Government officials
• Coordinate and communicate with tenant coordination to insure tenants opens at or before the budgeted RCD
• Develop staff members by enhancing their roles and broadening their experiences
• Give recognition for good performance and effectively counsel poor performance
• Complete performance reviews with thorough and objective feedback
• Resolve tenant lease and non-lease concerns related to facility operations
• Establish strong relationships and may frequently interact with key civic leaders (Code Officials, Fire Safety, etc.)
• Maintain good relationships with tenants through frequent interaction, effective follow-through, and by participating in formalized tenant meeting to promote/discuss facility operations initiatives
• Fulfill Manager-on-Duty rotation and manage day to day activities as necessary which may include emergency situations
• Manage operations purchasing program and asset inventory
• Ensure all Services Agreements are current and compliant to the Simon Field Purchasing Policy

Qualifications:
• Bachelor’s degree in related field
• Minimum three years of experience in facility/maintenance operations
• Ability to read and understand blue prints, CAD drawings and other schematics
• Ability to communicate effectively both orally and in writing
• Proficient in the use of computers and programs such as Microsoft Office and other programs as applicable to the property
• Ability to be flexible, prioritize and manage multiple projects, as well as solve problems in a timely manner
• Valid Driver’s License
• Ability to lift and carry up to 50 pounds

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