Post Closing Manager

This position has been filled or has expired. To search all open positions, visit our Job Board.

Wyndham Capital Mortgage’s corporate culture empowers our employees. We strive to facilitate a greater sense of purpose in our jobs and lives. Your involvement will translate directly to continuous improvement in our systems and processes. We also believe in a deeply rooted culture based on caring for our employees in ways that will empower them to care for each other and our customers. Wyndham Capital Mortgage, founded in 2001, is a Direct to Consumer Lender, active in 45+ States and has more than 200 employees in Charlotte, North Carolina.

The job:
• Manage daily production of post-closing, including processes and personnel
•  Identify, research, and solve issues within the production environment.
• Serve as escalation point for these issues
• Work closely with other Operations departments and managers to ensure production goals are met
• Train, develop, and mentor new and existing employees in Post-Closing department
• Monitor post-closing processes and identify any gaps that may occur, and determine courses of action to adjust and correct
• Update personnel on changes in policy and procedures
• Compile reports for Senior Management staff for review, and implement any necessary changes
• Monitor timely receipt of loan closing packages.
• Provide stellar service for all customers – internal and external
• Maintain expected level of production

• Strong background in Post-Closing/Closing with a minimum of 2 years of experience
• Must have management experience in the mortgage industry
• Must have Investor and Correspondent experience
• Must have a working knowledge of warehouse lines and investor sales
• Conventional, FHA, and VA experience
• Great attention to detail
• Excellent written and oral communication skills mandatory
• Knowledge of Encompass software a plus
• Previous paperless experience a big plus

Ideal candidate:
• Strives to provide +1 Service to ensure success, to both internal teams and external clients
• Has the utmost integrity
• Is naturally curious – you enjoy seeking out and applying new things in your job
• Knows how to make smart, informed decisions
• Has passion for your job and positive energy that is infectious!
• Cares about your work and performance, and you want to provide impact across the organization
• At times, can be innovative and not afraid to bring big thinking and ideas to the table
• Is able to deliver influential communication to others
• You take your work seriously, but not yourself. You like to have fun at work!

• Group health coverage (medical, dental, & vision)
• Paid Time Off
• Employee Assistance Programs
• Pre-tax health spending account (HSA)
• 401(k) plan (with company match)
• Company provided life insurance
• Pet insurance
• 8 hours of Volunteer Time Off
• Employee discounts (fitness, phone)
• Wellness events

59 Total Views 2 Views Today