Customer Service and Sales Representative

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The job:
Campus Carriers is hiring a Customer Service Representative and Assistant to handle general customer service tasks via e-mail, phone and live chat as well as assistance with marketing, logistics and administrative tasks. Click here for further details of the position.

Responsibilities:
• Learn and fully comprehend the services provided by Campus Carriers and effectively communicate details.
• Learn how to effectively use e-mail, phone, chat and customer relationship software.
• Effectively communicate with customers regarding their inquiries.
• Actively reach out to and follow up with customers regarding their experiences.
• Effectively research topics on the internet and via phone inquiries.

The ideal candidate will have the following skills:
• A passion for working with a small and growing service-based business.
• Be able to effectively communicate with customers and team members via phone, e-mail, chat etc.
• Be self-motivated and self-directed to achieve tasks efficiently.
• Fluency with Microsoft Word, Excel and PowerPoint.