Practice Manager

Pearl. Dentistry Reimagined is one of the most innovative dental practices in all of Charlotte. With two practices in the heart of Uptown, we have changed patients’ perception of going to the dentist.

The job:
Pearl. Dentistry Reimagined is seeking a Practice Manager. The Practice Manager position is critical to achieve excellence in the delivery of patient care while creating a positive working environment. The Practice Manager is responsible for directing, supervising and coordinating staff and activities at Pearl. to provide a five-star experience at an affordable, in-network price for clients.

The Practice Manager will work closely with the owner dentist to assure that all financial, clinical and quality goals along with patient satisfaction goals are achieved for the practices.

The Practice Manager will also establish and implement policies and procedures for the practices, evaluate personnel and work quality on a regular basis, review reports, prepare and manage budgets, and supervise other activities and projects, as required. The position also oversees the business and patient care support functions such as such as appointment scheduling, check in, check out, treatment plan presentation and financial management. The clinical operations include managing front desk, assistants, hygienists, dentists and to help provide maximum efficiency within the practice.

Who we are looking for:
The Practice Manager candidate requires limited supervision and should be capable of acting independently. The candidate must have the ability to prioritize, organize and coordinate work and have the ability to work effectively with many people at various levels of the organization. Excellent oral and written communication skills are required, along with the ability to handle multiple tasks and appropriately prioritize.

The ability to clearly communicate with internal and external customers, including, but not limited to, patients, co-workers, management, dentists and visitors is a must. Certainly, the ability to maintain patient confidentiality and privacy in accordance to HIPAA and policy is required.

Candidate should be proficient in P.C. software applications including, Microsoft Word, Excel, PowerPoint, Outlook, etc. General knowledge of front and back office clinical policies and procedures, required.

Relative training and guidelines are available, however interpretation and original problem solving are required. Assignments are given in terms of broad organizational goals and objectives. Goal attainment is reviewed with the owner on a regular basis through formal and informal discussions

Education and experience:
• Bachelors Degree in HealthCare or Business preferred.
• 2+ years of previous and recent experience managing a dental office

Benefits and compensation:
• Competitive pay.
• Paid Time Off (PTO) and paid holidays.
• Insurance.
• 401(k) with match.
• Medical insurance.